ABOUT US:

This Website is owned and operated by More Sake Ltd, a limited liability company registered in England under company number: 08151875 having our registered office at 454/458 Chiswick High Road, London W4 5TT. Our VAT number is: 158 4201 18.

Before confirming your order please read through our terms and conditions and our privacy policy regarding your personal information.

By ordering any of the goods listed on our Website, you agree to be legally bound by our terms and conditions. You will be unable to proceed with your purchase if you do not accept our terms and conditions, as may be modified or amended from time to time and posted on our Website.

We reserve the right to revise and amend our Website and our terms and conditions. Your continued use of our Website following an amendment shall be deemed to be your acceptance of such amendment. It is our clients’ responsibility to check regularly for changes and amendments on our Website and our terms and conditions.

 

ELIGIBILITY TO PURCHASE FROM OUR WEBSITE:

To be eligible to purchase the products on our Website and lawfully enter into the form contracts with us, you must:

  • Be 18 years of age or over (If you are under 18, you may only use our Website in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, you must not use our Website).
  • Be legally capable of entering into a binding contract.
  • Provide full details of a delivery address in the United Kingdom.

 

MAKING A PURCHASE:

Making a purchase could not be easier. Just browse our catalogue, and click on the products that you wish to buy and put them into the shopping cart. After you have finished your selection, click on “Basket”, confirm your order and you will be asked for a few details that we need to be able to satisfy the order.

If you need to make any changes on your order, please contact us as soon as possible on 07809908354 during week days between 10 a.m. and 6 p.m. or by email at info@moresake.co.uk.

We won’t sell to anyone who is not at least 18 years old. By placing an order, you must confirm that you are at least 18 years old.

By placing an order you undertake that any and all goods ordered by you are for your own private or domestic use only, and not for resale.

All orders are subject to acceptance and availability. If any goods ordered are not available, you will be notified by email and you will have the option either to wait until the product is available or to cancel your order. It is your responsibility to provide us with a valid email address so that we can contact you if necessary.

Purchasers are responsible for ensuring the accuracy of the details provided during the order process and we will not accept an order unless all details requested from purchasers have been entered correctly.

Payment will be debited and cleared from your account before the dispatch of the goods to you. When we do take payment and dispatch your order, the completion of the contract between us will take place. Until payment has been taken, we will not be bound to supply your order and we reserve the right to cancel it for any reason.

You will be subject to the version of our policies and Terms and Conditions in force at the time that you order the goods from us.

A confirmation email will be sent to you after your order is placed. Please check that all details contained in the confirmation email are correct and keep a copy of your order.

Minimum Order: There is no minimum order, but cases are sometimes restricted quantity wise. This is because we are buying in small quantities and like to make sure everyone has an equal chance to buy.

Substitute products: We never substitute products and will always deliver the exact bottle that you have ordered.

Condition of bottles: All our bottles are stored in ideal temperature controlled conditions. Please see our ideal conditions for storing.

 

PRICES AND PAYMENT:

The prices of the goods are quoted on our Website. Prices indicated include VAT.

A minimum order of £100.00 is required for free delivery in England; otherwise a delivery charge of £12.50 including VAT is added to your invoice.

We accept payment by credit card using PayPal only. Our Website and processes are secure. By placing an order, you consent to payment being charged to your credit card account or electronic payment account as provided on the order form.

Payment will be debited and cleared from your account before the dispatch of the goods to you.

When you pay for your order by card, we carry out certain checks, which include obtaining authorisation from your card issuer to ensure you have adequate funds and for security reasons. This may involve validating your name, address and other personal information supplied by you during the order process against appropriate third party database including the card issuer, registered credit reference agencies and fraud prevention agencies. We shall contact you should any problems occur with the authorisation of your card.

We reserve the right at any time, to increase or decrease the price of our products.

 

GOVERNING LAW AND JURISDICTION:

The Webiste is controlled and operated in the United Kingdom. The terms and conditions of our Website and any contract brought into being as a result of usage of our Website, will be governed by the laws of England and Wales and by using our Website you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.

You are permitted to use our Website and the material contained in it only as expressly authorised by us under our terms of use.

Furthermore, you may not create a link to our Website from another website, document or any other source without first obtaining our prior written consent.

 

COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS:

The content of our Website is protected by copyright, trade marks, patent, database and other intellectual property rights.

By using our Website you agree that the design, trademarks, logos and intellectual rights to all parts of this Website belong to More Sake Ltd and must not be used without our prior written permission. You also acknowledge that the intellectual property rights in the material and content supplied as part of our Website shall remain with us or our licensors.

You may download the content of our Website for your own individual and non-commercial use. However, you acknowledge that any other use of the material and content of our Website is strictly prohibited and you are not permitted to copy, broadcast, download, store, transmit, show or play in public, adapt or change in any way the content of the pages of our Website without our prior written permission.

 

GENERAL:

  1. Please read our terms and conditions carefully as they contain important information about your rights and obligations when using our Website.
  2. By browsing on or using our Website, you are agreeing to comply with and be bound by these terms and conditions which, together with our privacy policy, governs our relationship with you regarding the use of our Website.
  3. When registering on our Website you must choose a username and password. You are responsible for all actions taken under your chosen username and password.
  4. By registering to our Website you undertake that all details you provide to us for the purpose of registering or purchasing goods are true, accurate, current and complete in all respects.
  5. We reserve the right to amend the domain address of our Website and any services, products, product prices, product specifications and availability at any time.
  6. All prices and descriptions supersede all previous publications. All product descriptions are approximate.
  7. Any prices and offers are only valid at the time they are published on our Website.
  8. We do not guarantee that stock will always be available.
  9. We will not be liable to you if our Website is unavailable at any time and for any reason.
  10. We attempt to ensure that the information available on our Website at any time is accurate.
  11. All drawings, images, descriptive matter and specifications on our Website are for the sole purpose of giving an approximate description for your general information only and should be used only as a guide.
  12. We hope you enjoy our wines. In all cases drink with reasonable care.

 

COMPLAINTS:

If you have a comment, concern or complaint about the goods found on our Website or any goods you have purchased from us, we want to be the first to know so we can rectify the problem as soon as possible. Please contact us via email at info@moresake.co.uk or by telephone on 07809908354. Queries sent by email  regarding current orders will be treated as soon as possible, in most cases the same day we receive them.

Your rights as a consumer are protected by the consumer protection laws currently in force in the U.K. If our goods do not respond with their description, are not of satisfactory quality, or reasonably fit for their purpose, and if you notify us within a reasonable time of the problems, we will offer you a full refund. Mistakes in bills, receipts or payments will be corrected as soon as possible, and the latest within 30 days of agreeing to do so.

 

CONTACT US:

Being a small, independent company can have its limitations, but we guarantee a truly personal service. When you call us you will have the opportunity to speak to a real person, who can try to answer your queries.

You can contact us via email at info@moresake.co.uk or by telephone at 07809908354 at any time between Monday and Friday 10 a.m. to 6 p.m. and we are always happy to help.